FAQ

Welcome to our store! Below are answers to common questions to help you shop with ease.

1. What sizes do you offer?

We offer a wide range of sizes to suit everyone! Our size chart includes options from XS to XXL. Please refer to our Size Guide for detailed measurements.

2. What materials are your pajamas made of?

Our pajamas and socks are crafted from premium fabrics like cotton, silk, bamboo, and flannel to ensure comfort and durability. Each product page lists the material details.

3. Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. You can view estimated shipping fees at checkout.

4. Can I return or exchange items?

Absolutely! We offer a 30-day return and exchange policy. Items must be unworn, unwashed, and in their original packaging. Please visit our Returns & Exchanges page for more details.

5. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use our Order Tracking page to check the status of your shipment.

6. Are your products eco-friendly?

Yes, we prioritize sustainability! Many of our pajamas are made from organic or recycled materials, and we use eco-friendly packaging.

7. Can I cancel my order after it’s placed?

If your order hasn’t been shipped yet, you can cancel it by contacting our customer support team at [email protected]. Please have your order number ready.

8. Do you have special promotions or discounts?

We regularly offer discounts and promotions! Sign up for our newsletter to stay updated on the latest deals.

9. How do I contact customer service?

You can reach us via email at [email protected] or through our Contact Us page. Our team is available Monday to Friday, 9 AM - 5 PM (EST).

If your question isn’t listed here, don’t hesitate to contact us. We’re here to help!